Returns & Exchanges

At Queen Creek Olive Mill, we take pride in the quality of our farm-to-table products and want you to be completely satisfied with your purchase. If your order does not meet your expectations, we offer a 30-day return window for unopened non-perishable goods and assistance with any shipping damages.

Return Process

• 1.
  Contact Customer Support

  Email our team within 30 days of receipt with your order number and details regarding the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Ensure that the olive oils, vinegars, or pantry items are unopened and in their original packaging to qualify for a full refund.

• 3.
  Ship the Items

  Affix the provided return shipping label to your box and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Replacement

  Once our farm shop receives and inspects your return, we will process your refund to the original payment method or ship out your requested replacement within 5-7 business days.